{"id":16444,"date":"2022-05-09T16:16:26","date_gmt":"2022-05-09T16:16:26","guid":{"rendered":"https:\/\/mssolutions.ca\/?p=16444"},"modified":"2023-10-10T17:43:31","modified_gmt":"2023-10-10T17:43:31","slug":"outlook-vs-teams-which-one-you-need-for-whom-what-and-when","status":"publish","type":"post","link":"https:\/\/mssolutions.ca\/en\/blogue\/news-en\/outlook-vs-teams-which-one-you-need-for-whom-what-and-when\/","title":{"rendered":"Outlook vs Teams: Which One You Need For Whom, What And When"},"content":{"rendered":"\t\t
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In our April 1st webinar<\/a> (Only in French), we revisited two offerings from the Microsoft 365 suite: Outlook and Microsoft Teams. Many people these days think of Outlook as an older, slow application, whereas Microsoft Teams is a younger, more modern application that is considered both fast and flexible. But is this really true? If so, why would anyone still use Outlook?<\/h4>

The truth is actually more nuanced, and which application is right for you depends on your objectives and working environment. So let’s dive into which works better over three important, but different, circumstances.<\/h4>

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Round 1: Reaching A Large Audience<\/h3>

If your goal is to reach a large audience, such as all of your customer contacts or all of your company’s employees, it is more than likely that an email sent via Outlook is the best solution. This is especially true if your message needs to be read by as many people as possible, and the level of engagement is minimal. An email will always serve this purpose better than a Microsoft Teams conversation. For example, a few days before our webinar, the MS Solutions team sent out an important notice about notification overload attacks targeting Microsoft 365 users<\/a>. Since engagement was at its lowest and the goal was to notify as many people as possible within the MS Solutions community, it was clear that using a newsletter and therefore the Outlook application was the right choice.<\/p>

In the case of communications where the number of people to be contacted is more targeted, and the message requires a commitment or response, it is better to communicate via the Microsoft Teams platform.<\/p>

SharePoint can also play a role in communications. This tool can complement the use of Outlook or Teams, and thus facilitate communication within Microsoft 365. SharePoint not only enables collaboration within your company and your work teams, but also communication between individual collaborators on projects, or, as shown in the webinar, to announce (via Outlook) important deadlines, such as booking holiday absences by filling in a form via SharePoint.<\/p>

Round winner:<\/em> Outlook is the big winner when it comes to audience reach, while Teams and SharePoint can be considered better in more targeted situations.<\/p>

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Round 2: Managing Your Tasks<\/h3>

Nowadays, employees have many projects and tasks to manage on a daily basis. It is therefore essential to know how to maximise task management, not waste time, and not miss anything. In the Microsoft 365 environment, there are two types of tasks to consider:<\/p>