Background
Miralis is a Quebec company founded in 1976 that has built its reputation as an innovative manufacturer, thanks to its avant-garde vision and the irreproachable quality of its products. The small company, originally from Rimouski, first specialized in kitchen cabinet doors, and was quickly recognized for its artistic vision, far ahead of its time. Today, the company designs large-scale projects for several types of permanent furniture, and exports talent and Quebec know-how all over the world. The goal: to make any kitchen a friendly place, with a soul of its own.
Get Ahead of Trends
Exclusivity is Miralis’ watchword. In 2010, it launched a range of contemporary products inspired by European trends, and quickly attracted attention, as one of the few manufacturers to offer these types of products in North America. In 2012, Miralis propelled the rough chic trend, combining textured wood and modern materials, which is still very successful. From 2016, the company went into expansion mode. Now more than ever, Miralis wishes to conquer new markets and the hearts of its customers.
Exceed Expectations
Anxious to always do better, the team weighs every move carefully, both in its ultramodern 125,000 square foot factory and outside, where it maintains close ties with its retailers and specialists in the field.
Liens utiles
Miralis’ Challenges
Doubling its number of employees over the past ten years, Miralis has experienced several challenges related to its growth. Over the years, the 300-employee company, based in Rimouski, has carved out a place for itself in a mid-to-high-end market segment, and has propelled its brand more than ever. But in order to ensure the consistency of quality in the manufacture of its products, and meet the demand of its customers, Miralis had to increase the reliability and robustness of its computer systems,essential to the proper functioning of its operations. The company’s senior management also identified the need to increase agility and foster innovation through teamwork. It became clear that Miralis had to modernize its IT services in order to continue its growth, and take advantage of its team’s full potential.
The Expertise of MS Solutions
During our first discussions with Miralis, the company helped us to understand their uniqueness – in terms of the quality of their product and the technological challenges they were encountering while ensuring the capacity of their production line.
For Miralis, customer service includes production schedules that allow them to meet their customers’ needs on time. MS Solutions made sure to fully understand each of the processes that promoted network availability and stability, while aligning the technology with their source of profitability. The goal is to promote collaboration, while giving users agility and more mobility. A Microsoft Office 365 solution was ideal for achieving these goals while strengthening the network on which production and customer service depend.
We recognize the innovative nature of Miralis and their desire to stay ahead of their market.
