Secure IT Managed Services
Our Secure IT Managed Services allows you to entrust the management of your IT infrastructure to our experienced professionals, and ensure that it is – and remains – highly secure.
Custom IT Manage Services
Our custom IT manage services is an offer that fully adapts to your support needs in order to allow you to partially or totally entrust the management of IT infrastructures and support to our experienced professionals.
Secure IT Managed Services maximize productivity and minimize risk.
With our next-generation Secure IT Managed Services, you can enjoy the advantages of an external partner for the day-to-day management of your IT infrastructure while minimizing your risk of cyber-attack. Adapted to the new reality of teleworking, our secure management services allow you to focus on the technological issues that are most strategic for your organization, in addition to building robust foundations to protect your organization from malicious hackers. Benefit from the expertise of our MS Solutions team, as well as an array of cutting-edge technological solutions, to ensure productive, uninterrupted IT management for your business.
Included with our Secure IT Managed Services:
Services and Solutions
- Service calls
- IT balance sheet
- Microsoft Operating System troubleshooting
- Microsoft Office software troubleshooting
- Monitoring of supported equipment
- Proactive maintenance of supported equipment
- IT equipment purchasing advice
- Participation in quarterly meetings
- Core Governance Framework for Microsoft 365
- Installation of new workstations purchased from MS Solutions
- Data backup solutions
- Installing server updates
Security
- Phishing campaigns
- Multi-factor authentication and associated troubleshooting
- Micro-training on cybersecurity for users
- Microsoft Defender and associated troubleshooting
- Vulnerability analysis
- Improved malware protection
- Protection against online threats (at DNS level)
- Dark Web monitoring
Why choose Secure IT Managed Services from MS Solutions?
Our services allow executives to focus on the strategic objectives of their organization, while reducing operating costs and operational risks. Outsourcing IT services helps you to procure high quality services, with increased stability and security.
We have built a user support center, consisting of trained staff available to answer your questions and assist you in solving even the trickiest IT problems. These technicians, at all different levels of expertise, have access to your computer system and can help your users quickly and efficiently. If there is a problem, you can contact them through tickets, chat on our website, phone call or email.
Our Secure IT Managed Services can tackle all of your operational IT challenges, including the recruitment of human resources, the resolution of daily problems, and the constant monitoring of equipment.
Custom IT manage services, an agile tool for medium and large companies
Our custom IT manage service is a tool that aims to be agile and that we will adapt to your needs in terms of IT infrastructure management and support. The possibilities are numerous and we will be flexible to find the right solution for your needs in technological support.
Included with our custom IT Managed Services:
Here is a typical example of custom IT managed services for a medium-sized company. The à la carte options are technological solutions that can be added to the basic inclusions, according to your needs. It is following an analysis of your needs that we will present our custom offer for you.
Example of inclusions
- Monitoring of supported devices
- Proactive maintenance of supported equipment
- Installing server updates
- Inventory of supported IT equipment
- Participation in quarterly meetings with your account manager
- Support budget envelope
Examples of technological solutions of your choice
Of your choice
- Data backup solution
- Enhanced malware protection
- Antispam solution and its troubleshooting
- Solution Managed Detection and response
- Security-optimized Microsoft 365 setup plus 24/7 automated monitoring and alerts
- 24/7 dark web monitoring and leak notification
- Secure cloud
- Cybersecurity awareness platform and training
The benefits of custom IT manage services are numerous: reduce recruitment costs, reduce staff turnover, assign your resources to the most stimulating challenges, ensure stability in support and infrastructure management, and more. Again!
Our Commitment
Our team of experienced technicians will help you solve your IT issues efficiently, and allow you to focus on your growth.
Yves Coté
Partner, Vice President of Operations
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