Secure IT Managed Services

Our Secure IT Managed Services allows you to entrust the management of your IT infrastructure to our experienced professionals, and ensure that it is – and remains – highly secure.

Secure IT Managed Services maximize productivity and minimize risk.

With our next-generation Secure IT Managed Services, you can enjoy the advantages of an external partner for the day-to-day management of your IT infrastructure while minimizing your risk of cyber-attack. Adapted to the new reality of teleworking, our secure management services allow you to focus on the technological issues that are most strategic for your organization, in addition to building robust foundations to protect your organization from malicious hackers. Benefit from the expertise of our MS Solutions team, as well as an array of cutting-edge technological solutions, to ensure productive, uninterrupted IT management for your business.

Included with our Secure IT Managed Services:

Services and Solutions

Service calls
IT balance sheet
Microsoft Operating System troubleshooting
Microsoft Office software troubleshooting
Monitoring of supported equipment
Proactive maintenance of supported equipment
IT equipment purchasing advice
Participation in quarterly meetings
Core Governance Framework for Microsoft 365
Installation of new workstations purchased from MS Solutions
Data backup solutions
Installing server updates

Security

Phishing campaigns
Multi-factor authentication and associated troubleshooting
Micro-training on cybersecurity for users
Microsoft Defender and associated troubleshooting
Vulnerability analysis
Improved malware protection
Protection against online threats (at DNS level)
Dark Web monitoring

Why choose Secure IT Managed Services from
MS Solutions?

Our services allow executives to focus on the strategic objectives of their organization, while reducing operating costs and operational risks. Outsourcing IT services helps you to procure high quality services, with increased stability and security.

Because security is no longer optional

We have seen and heard too many stories of companies that have suffered from a lack of cybersecurity. Inaccessible computer systems, data leaks, loss of productivity and leaked confidential information are just some of the consequences of the malicious acts any business can fall victim to. At MS Solutions, our mission is to protect our customers as we protect our own facilities: with maximum security.

Our user support center

We have built a user support center, consisting of trained staff available to answer your questions and assist you in solving even the trickiest IT problems. These technicians, at all different levels of expertise, have access to your computer system and can help your users quickly and efficiently. If there is a problem, you can contact them through tickets, chat on our website, phone call or email.

The competence of our team

We know you want the best people to serve you every day. This is why we rely on the quality of the resources within MS Solutions. Experience, training and a positive attitude are strict criteria for hiring in our organization. Providing high quality service is part of our approach, and our value proposition to support your users by resolving their issues quickly.

Our provincial footprint

Our experts are located across Quebec and can serve you virtually and, when required, face to face. With offices in Boisbriand, Montreal and Quebec, as well as teleworking workers in various cities, our proximity allows us to help as many businesses as possible. If your needs require a continuous physical presence, it is also possible to move one or more people to accompany you in your daily life.

Our Secure IT Managed Services can tackle all of your operational IT challenges, including the recruitment of human resources, the resolution of daily problems, and the constant monitoring of equipment.

Our Commitment

Our team of experienced technicians will help you solve your IT issues efficiently, and allow you to focus on your growth.

Yves Coté

Partner, Vice President of Operations

What we do