IT outsourcing is an outsourced service which consists of entrusting the management and operation of all or part of a company’s information system (IS) to a specialized external service provider. This service provider, called an outsourcer, undertakes to guarantee the performance, security and availability of its client’s IS.

This solution allows companies to focus on their core business while benefiting from the expertise and technical resources of qualified professionals. Through outsourcing, businesses can optimize their operations, improve efficiency and reduce costs associated with managing their IT infrastructure.

In short, IT outsourcing represents a winning strategy for ensuring the stability, security and performance of a company’s IT systems in a constantly evolving environment.

At MS Solutions, we offer three IT managed services packages: Basic, Secured and Premium IT Managed Services.
We offer different packages because we know your business is changing and so are your needs.

Our goal is to maximize productivity and minimize risk to your organization.

Do not hesitate to contact our team of experts to find out which type of IT managed services is best for you.

Basic IT managed services is aimed at any organization that has a limited budget, but wishes to have complete IT support and optimal management of its IT equipment. It is aimed at organizations that have a good risk tolerance and are comfortable with basic security solutions.

Secure IT managed services is aimed at any organization aware of security issues and having a desire to implement good practices and good security protection services to increase its IT security.

Why secure IT managed services is now a must (mssolutions.ca)

Premium IT managed services is for any organization concerned with being proactive in the health of its technological infrastructure and with a desire to maximize security solutions in its environment. It is a complete service that supports all of the IT needs of an organization that wishes to maximize the use of technology and benefit from proactive consulting services.

MS Solutions will make every effort to resolve any incident, problem or change as soon as possible and in the least intrusive way possible. Our service level objectives are broken down into 4 priority levels, depending on the impact on the environment of your organization. Our experts can explain in detail the response time objective for each priority level. As far as possible, MS Solutions’ interventions are carried out remotely.

To join any IT managed services plan, the company’s IT environment must be in the Microsoft 365 environment and have Business Premium licenses or its equivalent. Also, services relating to computer equipment and software must be under active support. Also, joining multi-factor authentication is not optional.

We serve all sizes of business.
Our packages are advantageous for organizations with more than 20 users.