Source : Microsoft Canada

Whether your incentive for adopting digital transformation is to attract and interest customers, or to reinvent working methodologies within your company, this transformation is imperative – both for your company and to meet the changing expectations of customers. In fact, many organizations (of all sizes) are currently undertaking or have managed a digital transformation in recent years – probably including your competitors. Such a transition will be profitable, through stimulating productivity, growth, employee engagement and, by extension, profits. Of course, such a transformation does not happen by simply snapping your fingers. Here are the four important points you need to consider for your digital transformation to be a success!

Where To Start?

Understanding your infrastructure and processes is a crucial starting point in digital transformation. This analysis makes it possible for you to target where changes must be made. Before starting any digital transformation, ask yourself: is our technology aging? Is there pressure from the market or competition to change? Am I able to attract and retain talent within my company?

Always Have An Action Plan

Digital transformation is not a simple task. A lot of information has to be gathered, and a lot of decisions have to be made among. There are so many choices available, all of which must be considered before you can move on to the transformation phase. It is therefore essential to establish an action plan before proceeding. Only with an action plan will it be possible to find the technological solution(s) to fit the current situation of the company, and to understand where the company is in its transformation journey. This is also why it is very important to be accompanied by a company or a specialist with expertise in the field, in order to ensure a successful digital transformation.

Automate Your Processes

One of the great advantages of digital transformation is that it allows you to automate processes and tasks of all kinds. We are talking here about those repetitive tasks that take up a lot of your time, such as updating accounts with all invoices received by email, or a table of sales results with daily data. Thanks to applications like Power BI and Power Automate from Microsoft, it is possible to connect your data, create graphs, dashboards and reports, which you can then share with the rest of your team. There are just as many technological solutions as there are processes to automate! Thus, it is now possible for you to take charge of what is most important to you and your business, while knowing that the rest of your daily and repetitive tasks are handled efficiently.

Manage Change Optimally

Like all changes made in any company, digital transformation will have its followers, but also its opponents. Resistance to change can slow the progress you make in digital transformation, so it’s necessary to plan your management of the changes, in order to rally people concerned with the project, and so you all work with a common vision to which all stakeholders adhere. To do this effectively, it’s necessary to know what makes people suspicious of the transformation, and understand how to communicate its advantages. It is by promoting exchanges and communication that the digital transformation will eventually be accepted by all.

It’s also key not to forget the proponents of the transformation, and to acknowledge their value by giving them a specific role in the change. These ambassadors in the field will be in the best position to explain and communicate to their colleagues where the digital transformation is at, to ask questions and obtain answers, and to openly offer suggestions in the face of problems.

In short

Digital transformation is something all organizations need to consider. Although digital is now part of our personal and professional lives, integrating it according to work-related needs (the why) can be difficult when it comes to making technology decisions. If you have any questions regarding your digital transformation, do not hesitate to contact one of our specialists at MS Solutions.