According to Microsoft, Bookings is “an online and mobile application for small businesses that provides services to customers by appointment.” This Bookings solution is similar to platforms such as Calendly or Google Calendar. Microsoft Bookings is available with most Microsoft 365 offerings. Find out what Microsoft Bookings is ,and what Microsoft’s platform has to offer.

The Advantages of Microsoft Bookings

The biggest advantage of Microsoft Bookings is clarity. Customers see a simple platform that allows them to book a meeting, reschedule an appointment, and receive email reminders. Internally, there is a tab showing each employee all of the meetings they have scheduled. Another advantage is the fact that all employees can consult the same calendar, so you can internally make appointments for your clients, according to the availability of your colleagues. 

You can run Bookings as an independent platform or integrate the application into your company’s website, and thanks to this integration your customers will be able to book appointments directly on your site. Microsoft allows you to personalize your Bookings platform to create an appearance consistent with your business. You can add custom fields, such as another email for the customer, or if a deposit is required. Microsoft Bookings is quick and easy to use, and suitable for all businesses and industries. 

Does Microsoft Bookings Integrate with Outlook? 

You can automatically synchronize staff members’ Outlook calendars with their reservation appointments. For offices that already use Outlook, Bookings provides a simple scheduling solution.

In short…. 

Microsoft Bookings is a simple and intuitive platform, accessible to everyone. This feature can offer a real competitive advantage, as clients will have the opportunity to make an appointment online with one of your experts. If you want to know more about this solution, contact one of our experts, or follow one of our training courses.