Secure and streamlined managed IT services
Our IT outsourcing services help you to optimize your traditional and cloud IT environments while simplifying their management, securely. Our IT outsourcing services are tailored to the new reality of hybrid work and the cyber threats that can impact your organization.
The solutions offered in our IT outsourcing services for business:
Services and Solutions
- Service calls
- IT balance sheet
- Microsoft Operating System troubleshooting
- Microsoft Office software troubleshooting
- Monitoring of supported equipment
- Proactive maintenance of supported equipment
- IT equipment purchasing advice
- Participation in quarterly meetings
- Core Governance Framework for Microsoft 365
- Installation of new workstations purchased from MS Solutions
- Data backup solutions
- Installing server updates
Security
- Phishing campaigns
- Multi-factor authentication and associated troubleshooting
- Micro-training on cybersecurity for users
- Microsoft Defender and associated troubleshooting
- Vulnerability analysis
- Improved malware protection
- Protection against online threats (at DNS level)
- Dark Web monitoring
Our services
Server management
IT outsourcing services include the maintenance of your servers. With ongoing server maintenance, there will be no disruption to your business.
Managed security
All of our IT services are highly secure. In addition, your infrastructure is proactively monitored to avoid risk of malicious intrusion. All of your sensitive data and devices will be protected by IT services.
Maintenance of your devices
MS Solutions’ IT outsourcing services offer a management service for your devices. All of your software will be automatically updated, so there is no need to worry about integrating new software – our IT experts will take care of it.
IT Assessment
An IT assessment allows you to draw up an inventory, to see the bigger picture of your computer park. You will find recommendations that will be valuable for your future decisions regarding technological upgrades, if required.
Service calls
Our user support centre specialists are available to answer your questions and solve your problems. You can reach them by creating a ticket, by chat, by call or by email. If needed, they are also able to come to your location.
Quarterly meetings
Bringing together your key contacts, as well as your account manager and MS Solutions’ Director of Managed Services, the quarterly meeting is designed to provide an update on your technology priorities, as well as your company’s strategic issues and objectives. It also serves to communicate expectations on both sides, as well as to make adjustments if required.
Purchasing advice related to computer equipment
Thanks to their experience, our experts can advise you on your equipment purchases. It is not easy to find your way around when you have new high-performance computers, specific printers or similar.
Our engagement
Our team of experienced technicians will help you solve your IT issues efficiently, and allow you to focus on your growth.
Yves Coté
Partner, Vice President of Operations
Improve the security of your business data
At MS Solutions, the security of our customers’ data is a priority. A series of measures have been put in place to maintain the highest level of security.
With our cloud services, you benefit from exceptional IT security expertise and advanced security management and threat protection for all your workloads in the cloud
Why choose our IT outsourcing services?
Our IT outsourcing services can stabilize and even reduce your annual IT services budget. You could invest this amount into your value-added activities, and thus achieve greater growth. Plus, you won’t have any unpleasant surprises when working with us, as our IT services are billed on a fixed monthly basis. The price you pay varies depending on the number of users of your IT services, the complexity of your IT infrastructure and the number of business locations in your company.
MS Solution takes care of the whole transition process from start to finish, starting with a clear and structured project plan, with the objective of making your transition to our services a success. This transition is seamless, with no interruption of service and no reduction in the level of support for your employees.
Our IT outsourcing services apply the best practices in terms of cybersecurity. You can count on a team of experts with years of experience, and proactive monitoring to detect anomalies in your IT infrastructure.